Legal
Privacy notice
What this website does with your data — briefly and completely.
Who is responsible
HIFA-OIL d.o.o. Tešanj, Bukva 10, 74260 Tešanj, Bosnia and Herzegovina. E-mail info@hifaoil.ba, phone +387 (0) 32 653 000.
Forms
When you send the contact form, the B2B inquiry or a career application, the details you enter (name, e-mail, phone, company and your message) are delivered to HIFA-OIL by e-mail through a form-delivery service (Web3Forms) on the network of our hosting provider (Cloudflare, Inc.). We use them only to answer you and keep them only as long as needed for that purpose.
Files cannot be sent through the forms. If you apply for a job, send your CV to info@hifaoil.ba.
The assistant
“Find a station” and “Ask HIFA-OIL” send the text you type to an external AI service provider (processing in the USA) to generate the answer. The website does not store your questions or the answers. Do not enter personal data you do not want to share. Answers are informative; binding offers and prices come only from HIFA-OIL.
Questions about a fire, a spill or the smell of fuel or gas are never sent anywhere — the page shows the safety instructions straight away.
Opening hours and “open now”
Whether a station is open is calculated in your browser from the published hours, using the local time in Sarajevo / Podgorica. Nothing about your location is collected.
Cookies and analytics
This website sets no cookies and uses no analytics or advertising trackers.
Maps and links to other sites
The map on the contact page is loaded from Google only after you click it. Station addresses open Google Maps in a new tab. Links to social networks, app stores, partner websites and PDF documents lead to sites with their own privacy rules.
Your rights
You may ask what data we hold about you, and ask for it to be corrected or deleted, by writing to info@hifaoil.ba.